Shipping policy

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery

Estimated shipping and delivery time is 4–6 business days from the date of dispatch.

Please note that delivery times are estimates and may vary depending on your location or unforeseen carrier delays.

Order Support

If you have any questions regarding your order, tracking, or delivery status, please contact us at:

info@velthena.com

Our support team will be happy to assist you.